Presence FAQ - Communicator - Communicator. This FAQ contains basic information you need to understand presence, how it works, and how you can use it to your advantage to contact others, allow others to contact you, and to control interruptions so you are more productive. In this topic. What is presence? How can presence help me? What do the presence buttons mean?
What are all the presence attributes that describe a contact? How can I change my presence information? Does my presence update based on my Outlook calendar? Does my presence change when I'm on a call? Does my presence change when I'm inactive? How do I make my presence visible to some, but not others? How does my presence information appear to others based on Access Levels ?
- Formerly known as Office Communicator, Microsoft Lync is designed to work alongside the Microsoft Office package. Given that the service is primarily intended for.
- Office 365 is bringing together Microsoft's various online productivity tools, from email to Web Apps to communications services. Deb Shinder explains why she thinks.
A goat that was extremely bored, ornery, or both decided to smash in the front door of polyurethane manufacturer Argonics Inc.’s Colorado office this weekend, and.
What is presence? A person's presence is determined by a collection of attributes that describe the person's status, activity, location, willingness to communicate, and contact information.
![Status In Microsoft Office Communicator Free Status In Microsoft Office Communicator Free](http://slideplayer.com/250081/1/images/11/Enhanced+Collaborative+Communications+Avaya+Telephony+%26+Microsoft+Office+Communicator.jpg)
![Status In Microsoft Office Communicator Free Status In Microsoft Office Communicator Free](http://img.brothersoft.com/screenshots/softimage/m/microsoft_office_communicator-77803-1228995482.jpeg)
Presence information helps you to contact others and helps others to reach you. Office Communicator provides a full set of person presence attributes that you can customize and make available to other contacts to help them communicate with you. Some presence attributes that you can set include your presence status, your location, your personal note, and your mobile phone number.
Presence information provides context for a contact and helps you to decide the best way to communicate with the contact. For example, assume that you need to discuss a proposal with a co- worker. You look at her status in your Contact List and see that the contact is available. You could walk down the hall and talk to the person face- to- face, but you notice the person’s location indicator and personal note indicates the person is working at home, so you decide to send an instant message to the contact instead. Communicator displays various bits of information about each contact, so you can see the contact’s context - are they available; in a meeting; free in an hour; working at home - and you can use that context to make a decision about the best way to communicate with the contact. For example, if the contact is in a meeting and you have urgent business to discuss, you can send her an instant message.
Top of Page. How can presence help me? You can determine if a contact is available so you can get an instant answer. You can determine a person's status (Available, Busy, or Away) so you can decide on the best mode of communication. You can quickly find additional contact information such as mobile phone or other phone. You can view a contact's free- busy information to know when they are available.
You can set your status to Do Not Disturb to control interruptions and get work done. Top of Page. What do the presence buttons mean? Each contact has a presence button that reflects the contact's status. A contact's presence button changes color based on a variety of factors, as described in the following table.
Presence Button. Status Text. Description. Available. The contact is online and can participate in conversations. This status can be set manually by the user.
Busy. In a Call. In a Conference. In a Meeting. The contact is available but engaged in another activity. Activities include: In a call The contact is in a phone, voice, or video conversation.
In a Conference The contact is in a multiparty conversation using phone, voice, or video. In a Meeting The Office Outlook calendar shows that the contact has a scheduled meeting. This presence level can be set manually by the user. Do Not Disturb. You see this status for a contact if the contact has assigned you to an access level other than the Team access level and the following condition exists: The contact has manually set his or her presence status to Do Not Disturb. Urgent interruptions only. You see this status for a contact if the contact has assigned you to the Team access level and the following condition exists: The contact has manually set his or her presence status to Do Not Disturb. Away. Out of Office.
The contact is probably not available. This status is displayed for the following reasons: The contact’s computer has been idle for more than the idle time period setting—1. Note: By default, the transition from Available to Inactive occurs after five minutes. Then, after 1. 5 more minutes, the status changes to Away if there is still no activity on the computer. The contact’s Office Outlook calendar or Out of Office Assistant indicates that he or she is out of the office. The contact is temporarily unavailable.
As soon as activity is detected on the contact’s computer, Communicator 2. The contact has manually set his or her presence status to Away. Inactive. This contact may be available, but his or her computer has been idle for more than the idle time period setting—five minutes by default. In this state, the contact is online and transitioning from an Available state, as indicated by the half- green/half- yellow button. This status is set by Communicator. Busy (Inactive)This contact is engaged in a meeting or is scheduled to be in a meeting (as indicated in the Outlook calendar), but his or her computer has been inactive for the idle time period setting—5 minutes by default.
This status is set by Communicator. Offline. The contact is not available. This status is displayed for the following reasons: The contact has manually set his or her presence status to Appear Offline. Appear Offline is not available by default. The system administrator must enable it for an organization using the group policy: Enable.
Appear. Offline.) Communicator is not running on the contact’s computer, or the contact has not signed- in. The contact has blocked you from seeing his or her presence status. Presence unknown. Communicator cannot determine the status of the contact. This status is usually displayed because the contact’s presence status is stored in another computer system, such as that of an organization that is not a federated partner. Blocked. This button is displayed in your Contact List next to the contact name you have blocked.
To the person you have blocked, you appear to be offline. Top of Page. What are all the presence attributes that describe a contact? Presence information includes a diverse set of attributes that describe a contact's availability, activity, contact information, schedule, location, and notes, both Personal and Out of Office. The following table provides a full list of Communicator presence attributes. The left side of the table shows the Presence information attributes, while the right side of the table shows whether the attribute is available for a given access level, which is covered in more detail later in this topic. Presence Information. Block. Public. Company.
Team. Personal. Offline Presence•Presence••••Display Name•••••E- mail Address•••••Title *••••Work Phone *•••Mobile Phone *••Home Phone *•Other Phone•Company *••••Office *•••Work Address *•••Share. Point Site *•••Meeting Location•Meeting Subject•Free Busy•••Working Hours•••Endpoint Location••Notes (Out of Office Note)•••Notes (Personal)•••Last Active••Note: *If these attributes are defined in Microsoft Active Directory, they are visible to all contacts in your company, regardless of Access Level. They are also visible to federated contacts, depending on the assigned Access Level. They are not visible to public instant messaging contacts. Top of Page. How can I change my presence information?
Communicator provides a set of presence attributes that you can change manually. For example, you can edit and publish phone numbers to share them with others; you can add a Personal Note if you are in training for the day. Also, if you have an important deadline, you can also change your presence status to Do Not Disturb to control interruptions.
Change your Presence status. Communicator. Click your Presence button and then select the status from the drop- down menu. Communicator Mobile. In the main window, click Menu > My Status. Click the presence status that you want others to see, and then click Select.
Edit or add a mobile and/or other phone number. Click the Menu button, point to Tools, and then click Options. Click the Phones tab, and then click the Phone button for the number that you want to add. After you add the phone number, click Publish this phone number. After you add phone numbers, you should set access levels for those contacts with whom you want to share the numbers. See the "How do I make my presence visible to some, but not others?" section later in this topic.